May 31, 2004

Fay Besharat

Coldwell Banker Bain Associates

8525 - 120th Avenue NE, Suite 100

Kirkland, WA 98033

Dear Fay,

Mark and l wanted to thank you for the outstanding job you did selling our home in the Highlands neighborhood of Kirkland. We are equally impressed with your negotiating skills on the purchase of our new home being built in the East of Market neighborhood.

We are duly amazed with the excellent level of service we have received from you and your assistants throughout this entire real estate experience. Lyndal and Violet are a real asset to your team and have been very enjoyable to work with as well.

Your expert knowledge of the Kirkland real estate market, attention to detail and overall positive and friendly attitude have made this entire experience wonderful and we picked up a friend in the process.

Please feel free to refer prospective clients to us for a recommendation.

Sincerely yours,

Mark &: Trisha Hubbard

- Mark and Trisha Hubbard